If your church compiled a list
of FAQs – Frequently Asked Questions – what would be on it?
I don’t mean the official list
posted on your website, with information about how to become a member or your
wedding policy.
I mean the questions that are really on people’s minds.Like…
Why
don’t we sing more old hymns?
When
did we start dunking the bread in the juice at communion?
How
come the choir doesn’t wear gowns anymore?
Why
don’t we learn more new hymns?
Here’s one question that would
be on every church’s FAQs list: “Why don’t
more young people come to church?” I have heard this question in one form
or another in virtually every church I have worked with.
It’s a question I’ve asked many
times over the years, and I don’t pretend to have an answer. But lately I’ve been
wondering if the problem is not the lack of answers, but the question itself.
In his book, A More Beautiful Question: The Power of Inquiry
to Spark Breakthrough Ideas, Warren Berger argues that questions, not
answers, are the key to change. We don’t need more experts with answers, we
need more “expert questioners.” In our rapidly changing world, finding the
right question can be more critical than finding the right answer.
Berger says we should search for “beautiful questions.” A “beautiful question,” he writes, “is an ambitious yet actionable question that can begin to shift the way we perceive or think about something – and that might serve as a catalyst to bring about change.”
“Beautiful questions” are ambitious. They push the limits. But they are actionable. You can do something about them.
“Beautiful questions” change the way we perceive. They help us to see things differently. But they can also change the way we act.
Let’s go back to our frequently asked question, “Why aren’t there more young people in church?’ It is not a beautiful question – at least, not the way it’s normally asked. Usually it doesn’t go anywhere. It seems like a dead-end – a problem without a solution, a question without an answer. Rarely is it asked in such a way that it leads to a change in perception or action.
Berger says that beautiful questions start with “Why?” But it’s not enough to ask “Why?”
So, let’s try it.
“Why aren’t young people in church?”
“Why does it matter if young people
are in church?”
“Because we’re all getting old
and tired.”
“Why does it matter if you’re
getting old and tired?”
“Because soon there won’t be
enough of us to do the work.”
“Why does the work need to be done?”
“Because the church we know
and love will have to close down.”
Why
does that matter? What would happen if it didn’t survive? Who would miss it?
“We would miss it. It’s been
an important part of our lives.”
Ah. It turns out that the question is not so much about the needs and concerns of the young people who aren’t in church, but the needs and concerns of us older folks who are in church. In other words, we want young people to help sustain something that is important to us, not so much to them.
Which raises another question:
“Why should they?”
So often when we ask, “Why
aren’t young people in church?” we imply that the problem is with them. “We
raised our children to go to church. What happened?” We come up with answers
like, they’re not committed, they don’t care, young people are self-centred, they’re
too busy with sports or work or their cell phones. There is a note of judgment
in the very asking of the question.
If we’re really serious about
wanting to know why young people don’t come to church, we will turn our
attention away from what we want and need and focus on what they want and need.
We’ll ask, “What actually matters to young people? How can we find out what
matters to them? How can we learn to listen to them, understand, respect their
lives, their hopes and dreams, their fears and worries?”
We will stop trying to make
them responsible for the decline of our churches and use that question to
search our own hearts. When that happens, our dead-end question can be turned
into a beautiful question because it will open our hearts to the lives and
longings of those people who are not in church. It will be about them and about
what God is asking of us.
The next stage in creating a
beautiful question is to ask, “What if?”
“What if” creates the freedom to
imagine alternatives without having to prove upfront that they will work. What
if we did this, rather than doing that? That’s how innovations are born.
But we need to break some old
habits. Churches are experts at shutting down “What if?” questions before they
even have a chance to take root. We immediately list all the reasons why that
will never work. We need to create spaces of openness and curiosity where we
can ask “What if?” and not know the answer.
The final stage of a beautiful
question is to ask “How?”
“How?” grounds possibilities
in the reality of available resources and practical results. But we need to ask
“How?” in such a way that we are not defeated before we begin. “How?” is an
invitation to experiment, to try things out, to approach things from a
different angle, to tinker, and above all, to fail. Failure is an indispensable
element on the road to success. Berger’s book is packed with examples of people
who tried and failed repeatedly and persistently before they finally got it. So
many potentially good ideas die on the vine in churches because we don’t stick
with them.
Asking these questions won’t magically fill your church with young
people. But it will lead you on a journey of discovery that may take you to
some surprising places with unexpected results. You won’t know until you try.
We’ve used “Why don’t more young people come to church?” as a test case, but we could apply the same steps to other frequently asked questions. Some examples might be, “What should be do with our aging building?” or “Can we afford a full-time minister?” These questions often feel like dead-ends. But they can be turned into beautiful questions if we approach them in a curious, imaginative, adventurous and faithful spirit.
We’ve used “Why don’t more young people come to church?” as a test case, but we could apply the same steps to other frequently asked questions. Some examples might be, “What should be do with our aging building?” or “Can we afford a full-time minister?” These questions often feel like dead-ends. But they can be turned into beautiful questions if we approach them in a curious, imaginative, adventurous and faithful spirit.
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